Shipping
We offer Standard Shipping for £3.95 and Express Shipping for £6 on all UK orders.
Yes - enjoy free Standard Shipping on all UK orders over £100.
At the moment, we only ship within the UK. We hope to expand in the future!
Standard Shipping: typically arrives within 3-5 business days.
Express Shipping: typically arrives within 1-2 business days.
You’ll receive a shipping confirmation email with tracking details as soon as your order has been dispatched.
If your order hasn’t arrived within the expected timeframe, please check your tracking link for updates. If it’s still not showing progress, contact us via our contact form and we’ll be happy to help investigate.
We’ll do our best to help! If your order hasn’t been dispatched yet, contact us as soon as possible via our contact form with your order number and your updated address. Our warehouse aims to dispatch orders promptly so this may not always be possible. Once an order has shipped, we’re unable to make changes.
Delivery days depend on your local courier depot. While some areas may offer weekend delivery, we can’t guarantee it on every service. Your tracking information will provide the most accurate delivery updates.
If you miss your delivery, the courier will usually leave a card with instructions on how to rearrange delivery or where to collect your parcel. You can also check your tracking link for the latest information. Where possible, orders will be packed in a letterbox sized package.
Pre-order items will be shipped as soon as they come into stock. You’ll receive a confirmation email with tracking details once your order is on its way.
If your order contains a pre-order item, we’ll usually wait and ship everything together once the item is back in stock. If the wait is longer than a few days, we will part-ship your order so you don’t have to wait for available items.
No, you’ll only be charged once for shipping at checkout, even if your order contains a pre-order item.
You’ll receive a separate email notification with tracking details as soon as your pre-order item has shipped.
Still need assistance?
If you're still unsure about any of our products or have any questions, drop us a message via the form on our contact page.